This position is responsible for the overall cleanliness of the hotel guest rooms.

Job Responsibility : 

– Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting and replenishing of fresh linens and amenities

– Arranges all toiletries and bedroom amenities to pre-set standards

– Maintains assigned cleaning equipment and tools

– Keeps carts, linen racks and equipment neat and orderly

– Reports unusual conditions, maintenance problems and repairs to a Housekeeping Supervisor

– Follows established chemical and key control procedures

– Maintains cleanliness and supply inventory in storage areas on the floors

– Assists with recycling efforts

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

This position is responsible for providing cashiering services to customers.

Job Responsibility : 

– Sells and redeems chips

– Cashes personal checks and other negotiable instruments – Processes cash advance transactions

– Issues and redeems markers, front money, safekeeping deposits and withdrawals

– Exchanges foreign currency and processes Western Union checks – Balances to an impressed amount daily

– Assists patrons with information and directions

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Position Summary:

The Cook sets up the cooking line and prepares food for service in designated stations to fill customer orders.

Primary Duties and Responsibilities: includes but not limited to:

• Follows all written and established recipes and prepares food according to established standards
• Maintains a clean and sanitary work area

Secondary Duties and Responsibilities:

• Cleans food prep area after meal period

Minimum Education and Qualifications:

• Two years culinary experience in a high volume food and beverage operation or one year of culinary training plus one year of culinary experience may be substituted
• Must be able to effectively communicate with guests and co-workers in English

Competencies: Incumbent will master the following competencies while in this position:

• Basic knife skills and the knowledge of safe and efficient operation of kitchen equipment

Training Requirements:

• Intermediate working knowledge of food preparation and handling
• Ability to read recipes and follow written directions

Physical Demands and Work Environment:

• Must be able to stand for long periods of time with frequent lifting and bending
• Must be able to lift up to forty pounds
• Fast paced kitchen environment

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

This position is responsible for providing labor support for various positions supported by the Event Operations Services department.

Job Responsibility : 

– Performs cashiering functions during events

– Performs Food and Beverage jobs including; Attendant and Serving

– Participates as a member of Events Security to provide service and safety to our guests

– Supports Transportation jobs including; Traffic Controller and Coat Room Attendant

– Supports company jobs in Events, Promotions and Marketing

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

This position is responsible for cleaning all items and surfaces in assigned areas and ensuring they meet Mohegan Sun’s standards of cleanliness.

Job Responsibility : 

– Monitors and maintains the cleanliness, sanitation and organization of assigned work areas

– Cleans floors by sweeping, mopping, scrubbing or vacuuming using the proper chemicals, tools and equipment

– Services, cleans and supplies restrooms

– Empties trash containers, ashtrays and ash urns

– Polishes brass surfaces

– Ensures the safety of assigned keys

– Reports any damages to furniture, fixtures or equipment to the supervisor, as needed

– Carries and maintains proper cleaning supplies for assigned tasks

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

Responsibilities include cashiering, sales and maintaining store appearance. Performs other related duties as assigned. Promotes superior customer service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

This position is responsible for setting up and maintaining the outlet according to established procedures and standards to ensure providing superior guest service.

Job Responsibility : 

– Maintains outlet inventory/supplies as well as outlet cleanliness

– Performs point of sale (POS) function, when needed

– Communicates inventory needs and maintenance problems to supervisors

– Sets up stations and performs side work and opening/closing duties as directed by supervisor

– Receives, fills and delivers stock orders/requisitions

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

-Inputs guest vehicle information into CVPS valet software system

-Files and retrieves keys and parking tickets upon customers request

-Assist guests with completing lost claim forms, as needed

-Assists guests with directions and property information, as needed

-Assists with locating lost vehicles in valet

-Maintains and organizes work area

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Position Summary:

This position is responsible for deep cleaning of the service bar areas, including drains and walls in accordance with

established department policies and procedures.

Primary Duties and Responsibilities: includes but not limited to:

• Performs deep cleaning of service bar areas, including drains and walls
• Collects and redistributes glassware in a timely, organized fashion
• Retrieves requisitions ensuring proper documentation and bottle returns for requisitions and transfers

Secondary Duties and Responsibilities:

• Maintains glassware par levels
• Responsible for keeping bars stocked with supplies including liquor, beer and glassware
• Receives, fills and delivers stock orders and requisitions
• Maintains cleanliness of “outlet” rooms (bussing tables, bar area, etc.)

Minimum Education and Qualifications:

• Must be able to understand and complete multiple tasks assigned with minimum supervision
• Previous guest service experience
• Must be able to read, write and effectively communicate with co-workers in English

Competencies: Incumbent will master the following competencies while in this position:

• Good written and verbal communication skills
• Understanding of deep cleaning and power washing techniques
• Basic knowledge and Material Safety Data Sheets (MSDS) facts about applicable chemicals
• Good knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
• Thorough knowledge of ice handling procedures as well as health and sanitation guidelines

Training Requirements:

• Understanding of health and sanitation guidelines
• SMART alcohol awareness
• Physical Demands and Work Environment:
• Must be able to lift up to 50 1bs.
• Must be able to stand and bend for extended periods of time
• Must be able to work various shifts and flexible hours

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

JOB SUMMARY

Maintain the highest degree of cleanliness of all carpets, hard floors, glass, mirrors, and high areas in all areas in which the Public Area Department is responsible, ensure all light fixtures are fully lamped, and move office furniture as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Regular consistent attendance required according to policy and procedure guidelines.
• Perform cleaning duties in all public areas, restrooms and back of the house areas which include, but are not limited to the vacuuming of the carpet, dust mopping the marble, cleaning slot machines, slot banks, carousel banks, countertops, mopping hard floors, emptying trash, cleaning ashtrays, pan sweeping the floor, cleaning offices, cleaning of toilets, sinks, countertops, fixtures, stalls, changing paper products, liquid hand soap, etc.
• Adheres to all appropriate safety precautions’ including proper use of equipment and protective attire. Reports accidents and /or safety problems to supervisor immediately. Notifies guests and employees of safety hazards by placing proper signage in the appropriate areas.
• Ensures chemicals are properly dispensed and properly labeled and are transported safely ensuring employees’ safety. Ensures all equipment being used is functioning properly and kept clean.
• Promptly reports any needed repairs including equipment, carpet, tile, wallpaper, wood columns,
• chandeliers, sink, toilets, urinals, faucets, etc.
• Maintains a high standard of customer service. Assist guests with directions and services available within the Resort/Casino.
• Available to work additional hours on short notice as requested by supervisor in order to accommodate one of the following reasons: a) staffing emergency; b) employee absence; c) fluctuation of business levels; d) special projects; e) etc.
• Maintains regular, predictable attendance in accordance with policies.
• Perform related duties as assigned by supervisor.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to understand written English to read caution signs, safety notices, chemicals and Supervisor’s instructions.
• Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Must maintain a high level of sanitation and safety. Must possess knowledge of use, cleaning and breakdown of equipment.
• Maintain a high level of professionalism at all times.
• Must be at least 21

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Requires seldom crawling, lifting/carrying from 25 to 100 Ibs., occasional crouching, kneeling, climbing and balancing on stairs or ladders, pushing/pulling and lifting/carrying from 11 to 25 Ibs.,, frequent standing, walking, reaching overhead and bending over from floor level to 6ft., lifting/carrying 10lbs. or less, repetitive use of both hands to include light and firm/strong grasping and finger dexterity.
• Requires normal correctable vision range.
• Requires the ability to perform simple tasks, follow instructions, meet time requirements and memorization skills.
• Requires the ability to drive and operate cleaning machinery.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

May include but are not limited to guest services, data entry, and computer operations. Interacts with internal and external customers in person or via phone. Promotes superior customer service. Must be able to effectively communicate in English. Performs other related duties as assigned.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

This position is responsible for maintaining and stocking bars in accordance with department procedures and standards.

Job Responsibility : 

– Receives, fills and delivers stock orders/requisitions

– Responsible for keeping bars stocked with supplies including liquor, beer and glassware

– Cleans floors, equipment, countertops and shelves in assigned outlets

– Assists Bartender with maintaining garnishes, washing glassware and overall cleanliness of bars

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

Greets and seats guest; presents menus to guests. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait or maintains an orderly line, depending upon restaurant procedure, when tables are not immediately available. Cleans, organizes and stocks menus at Host area. Answers phone and questions concerning the restaurant, menu and gives directions to and from various points in the Casino. Interacts with guests upon arrival and as they leave the restaurant to ensure a positive dining experience. Performs other related duties as assigned. Promotes excellent guest service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

– Responsible for maintaining the dining area of the buffet.

– Performs other duties as assigned.

– Promotes superior customer service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

Greets and seats guests: presents menus to guests. Promotes excellent guest service. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait or maintains an orderly line, depending upon restaurant procedure, when tables are not immediately available. Cleans, organizes and stocks menus at Host area. Answers phone and questions concerning the restaurant, menu and gives directions to and from various points in the Casino. Interacts with guests upon arrival and as they leave the restaurant to ensure a positive dining experience.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

Responsible for monitoring pool facility area, ensuring positive and friendly guest relations, observes all activity within assigned areas, offering assistance to guests. Job duties also involves set up and organization of pool deck with designated materials, maintaining towel / linen / robes supply, performance of light cleaning duties, following dirty linen procedures and assist with removing food serving supplies. Candidate must be able to lift 50 pounds. Performs other related duties as assigned. Promotes superior customer service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.