HARD ROCK HOTEL AND CASINO LAKE TAHOE
Summer Spring Exclusive Signature
10,039 view for this job

Type of job
Casino Hotel
City
Stateline, Nevada (NV)
Address
50 Highway 50, Stateline, NV 89449
Website
Transportation
Housing Rate
$500 Monthly Per Student
* The information is based on 2021-2022 content. The information is subject to be changed without prior notice. *
ตำแหน่งงาน
Position
ค่าแรงต่อ ชม.
Hourly Wage
รายละเอียดงาน
Job Description
แชร์ตำแหน่งงานนี้
Share on Social
CAGE CASHIER/CLUB REPRESENTATIVE
English Level: Advance
$12

The incumbent in this position is responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. Qualifications are typically acquired through two months of on the job training, or through related experience.

Job Responsibility : 

– Cash checks, cashier checks, coins, or chips for customers and Team Members. – Handle large amounts of money, accounting for total funds received throughout the day, at the end of each day. – Exchange foreign currency for customers. – Perform numerous telephone functions to and from central credit, other casinos, and departments within the Hard Rock Hotel & Casino Lake Tahoe. – Maintain accountability over a cashier drawer. – Perform all duties in a confidential manner. Is knowledgeable and adheres to Title 31. – Encourage customers to use the Backstage Pass, which entails explaining how to use the card as well as the advantages of its use. – Effectively explain complimentary structure and how to qualify for different levels of complimentary. – Issue complimentary based upon qualified play. – Maintain database such as updating of customer records and flagging of duplicate accounts. – Help coordinate all Backstage Pass promotions as well as slot tournaments. – Help with maintenance and inventory control of Backstage Pass merchandise and supplies. – May distribute promotional material per promotion guidelines.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
FRONT DESK AGENT
English Level: Advance
$12

The incumbent in this position is responsible for welcoming and providing service to guests of the hotel.

Job Responsibility : 

– Assign guest accommodations in accordance with current procedures. – Handle assigned bank properly and performs account postings. – Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk’s daily operation. – Accept same day and advance reservations as required. – Process guest accounts upon check-out in an efficient and accurate manner. – Maintain guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests’ complaints. – Enroll and encourage customers to use the Backstage Pass, which entails explaining how to use the card as well as the advantages of its use. – Maintain ongoing knowledge of all company services and entertainment opportunities. – Assist other departments with requirements they may have pertinent to hotel guests.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
DISHWASHER
English Level: Advance
$12

Job Responsibility :

 

Wash dishes, clean restrooms, clean kitchen floors, stock utensils & dishes. Lifting required.

Read more
BARISTA
English Level: Advance
$11
+ tips

The individual in this position is responsible for providing prompt service, quality beverages, and conducting cash register transactions, while maintaining a friendly, upbeat and clean atmosphere. Basic math skills and 10-key experience preferred. Verbal communication and customer service skills required. Prior money handling skills helpful. Computer skills, helpful, but not required. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.

Job Responsibility : 

– Welcome and connect with every customer. Discovers customers needs and appropriately suggests product to enhance service and meet sales goals. – Operate cash register and handles money. – Clean and maintain the appearance of all merchandise and customer areas. – Respond to customer inquires and their requests. – Learn and demonstrate creating the Coffee Corner/Hard Rock Hotel and Casino Lake Tahoe experience.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
FOOD RUNNER
English Level: Intermediate
$10.50
+ tips

The incumbent in this position is responsible for delivering food and beverages in accordance with company standards. Knowledge of table service procedures and table etiquette. These skills and abilities are typically acquired through two (2) years service experience.

Job Responsibility : 

– Recognize guests immediately with a friendly greeting. – Ensure guest satisfaction through responsiveness to guest needs. – Maintain a well groomed neat and clean appearance, carrying out duties with attention to sanitation safety. – Perform side work duties on daily basis and other duties as assigned.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
BARTENDER
English Level: Advance
$10.50
+ tips

Responsible for the mixing and dispensing of beverages for guests, coordinating service with beverage servers and other employees, while complying with facility/department standard operating procedures to ensure the highest quality of guest service and satisfaction.

 

Job Responsibility :

 

– Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. – Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. – Adhere to all state, county, and federal regulations, and the Company’s internal controls, policies & procedures. – Maintain cleanliness and organization in all assigned service areas and storage areas. – Maintain stock on all beverage and bar service items and replenish as required. – Must have ability to pour a high volume of drinks. – Must be knowledgeable about beers, liquors and beer/liquor trends and be able to relate that knowledge to the consumer. – Must follow the Thoughtful Service model at all times. – Other related duties as assigned by management.

Read more
FOOD SERVER
English Level: Advance
$10.50
+ tips

The incumbent in this position is responsible for serving food and beverages in accordance with company standards while ensuring a positive guest service experience. Must be 21 years of age. Prior food and beverage background helpful, but not required. These skills and abilities are typically acquired through two years of on-the-job training or through related experience.

Job Responsibility : 

– Approach and recognize guests immediately with a friendly greeting and informs them of daily specials. – Assist guests with beverages, demonstrating salesmanship with complete menu and product knowledge. – Notify line chef of any food products that are not properly prepared. – Ensure guest satisfaction through food quality checks and responsiveness to guest complaints. – Maintain a well groomed neat and clean appearance, carrying out duties with attention to sanitation safety. – Anticipate, identify and provide for guest needs. – Perform side work duties on daily basis and other duties as assigned. – Meets server sales goals.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
HOSTESS
English Level: Advance
$10.50
+ tips

Job Responsibility :

 

-Must adhere to the Mashantucket Pequot Tribe’s Policies and Procedures.

-Greets and seats guests according to station charts and rotation guidelines; marks comp coupons with seating time and table number.

-Receives complimentary reservations, answers in-person and telephone inquiries and reports any compliments, complaints or problems to the manager on duty. -Assists in table setting and general dining room maintenance during peak periods.

-Maintains record on established turn sheets.

-Completes all established duties in a timely, professional fashion.

-Demonstrates and presents a personable, friendly, courteous, polite customer service attitude and a well-groomed appearance. Knows and adheres to food and beverage policies and procedures.

-Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility.

-Participates as a panel member on MPGE’s Board of Review as needed.

-Performs all other related and compatible duties as assigned.

Read more
BUSPERSON
English Level: Intermediate
$9
+ tips

The incumbent in this position is responsible for ensuring tables are cleared, cleaned and reset quickly so they are available for prompt seating of guests. The skills and abilities necessary of this position are typically acquired through one year of on- the-job training or related experience.

Job Responsibility : 

– Clean and reset tables in accordance with established procedures and sanitation guidelines. – Monitor and ensure cleanliness of all place settings, tabletops, seats, floor, and side stations. – Perform customer service duties as assigned (such as beverage and plate service). – Communicate with host/hostess for seating needs and any guest service issues. – Perform various stock supply duties to maintain par levels of all equipment and dining supplies including chips and salsa from side station(s).

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
COCKTAIL SERVER
English Level: Advance
$9
+ tips

Provide excellent service to all guests while taking and serving beverage orders. Handle all financial transactions accurately. Effectively market the venue during shift. Perform all duties in accordance with Company policies. Minimum one year of previous beverage server experience preferred. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent guest relations and communication skills. Must be able to effectively communicate in English. Must be self-motivated and possess a positive attitude and entrepreneurial experience or spirit and be willing to learn service philosophy and marketing techniques. Must be able to get along with coworkers and work as a team. Must present a well groomed appearance. Previous experience working in a lounge, nightclub, and/or entertainment venue preferred. Must be at least twenty-one years of age.

Job Responsibility : 

– Market the venue and services offered to a targeted customer base. Perform as in a public relations capacity when promoting the venue. – Serve as an Ambassador of the Company while working special/promotional events on property as directed by management. – Assist in building and maintaining a personal clientele and developing the Company database. – Meet marketing requirements established by management. – Greet and welcome all guests in a pleasant and professional manner. – Provide timely beverage service in a friendly and courteous manner. – Anticipate guest needs and respond appropriately with a sense of urgency. – May be required to serve limited menu of food items. – Keep assigned areas clean and empty of glasses and bottles. – Perform all side-work at assigned station. – Constantly look for service opportunities and increase revenue with up-selling techniques. – Respond to and resolve guest complaints when able. – Answer guest questions and be knowledgeable about property events and attractions. – Meet the attendance guidelines of the job and adhere to Departmental, and Company policies. – Adhere to uniform requirements. – Perform other duties as assigned.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
LIFEGUARD
English Level: Intermediate
$12

The incumbent in this position is responsible for assisting guests in the proper use of the Pool facilities and equipment.

Job Responsibility : 

– Greet guests and offers assistance and/or instruction in the use of the Pool Facilities. – Oversee swimmers and issues towels and equipment to guests. – Maintain pool facilities keeping everything clean and in attractive condition. – Maintain par stock levels for pool supplies. – Report any safety hazards to supervisor.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
BARTENDER
English Level: Advance
$9
+ tips

The incumbent in this position is responsible for providing excellent customer service while preparing beverages for guests and servers. Must be 21 years of age. Knowledge of and ability to mix a wide variety of drinks, including knowledge of tequilas and margaritas. The skills and abilities necessary for effective performance within this position are typically acquired through five (5) years bartending or similar experience or through progressive promotion and training within the Beverage department.

Job Responsibility : 

– Prepare cocktails for cocktail servers and guests of the Hard Rock Hotel & Casino Lake Tahoe using recipes. – Maintain company funds and equipment in an orderly manner. – Interact with guests in a manner which makes them feel comfortable and welcome. – Maintain a clean and safe work environment, following all rules and regulations. – Assist in the delegation of duties to barbacks. – Monitor proper par levels of all supplies at assigned bars. – Communicate any problems or situations affecting the restaurant and/or property to immediate supervisor. – Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages – Achieves sales goals.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
BARBACK
English Level: Advance
$10.50
+ tips

The incumbent in this position is responsible for providing bar supplies as needed and maintaining a clean, well-organized work area.

Job Responsibility : 

– Set up bars for shift operation; cuts fruit; stocks ice; empties garbage, stocks glassware, etc. – Support bartenders’ needs and maintains the bar stock. – Report any maintenance problems to Brewhouse manager-on-duty. – Work in assigned location and shift according to department needs. – Maintain par levels and orders bar supplies; delivers orders. – Sort bottles and corrugated cardboard for recycling. – Maintain bar cleanliness in accordance with health department standards. – Assist food servers with clearing glassware and clutter from bar area tables.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
SECURITY OFFICER
English Level: Advance
$14

The incumbent in this position is responsible for maintaining Safety Precautions, which includes public relations, assisting guests/customers and employees as needed. The essential duties of this position are to: “observe and report”, provide property information and ensure great customer service and experience to patrons of Hard Rock Hotel & Casino Lake Tahoe. Must have effective communication skills. Must be able to write clear, accurate and concise reports. Safety and Security training required, which is provide by company. The skills required of this position can typically be acquired through two months of on the job training, or through related experience.

Job Responsibility : 

– Maintain order on Hard Rock Hotel and Casino Lake Tahoe property at all times. – Assist sick or injured patrons and employees. – Attend all safety/first aid training classes. – Report unsafe or hazardous conditions. – Assist patrons and employees on directions and proper procedures. – Check identification of all persons that appear to be under 21 years of age. – Compose accident/incident reports and witness statements when necessary. – Perform procedures for departments as needed.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
KITCHEN STEWARD
English Level: Basic
$12

Ability to grasp, bend, lift (40 lbs.) and/or carry(30 lbs.) or otherwise move or push goods on a cart weighing a maximum of 300 pounds (Pushing 300 lbs./Pulling 100 lbs.)at a continuous schedule. Typical Working Condition: Ability to walk a maximum of 5 miles/shift.

Job Responsibility : 

Assigns, in detail, specific duties to all employees under supervision. Supervise all work in progress and inspect for cleanliness/sanitation upon completion. Coordinate materials and equipment for kitchen workers to complete job duties. Verbally communicate with kitchen management status/concerns of workstation. Reports any equipment in need of repair to chef and executive steward for service. Communicate effectively both verbally and in writing to provide clear direction, instruction and guidance to subordinates in details of work. Observe performance and encourage improvement. Monitor/inspect level of workload and make staffing adjustments accordingly.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
COOK
English Level: Intermediate
$15

The incumbent in this position is responsible for preparing and presenting all food items as called for by the menu, and for assisting the Sous Chef in the efficient operations of the kitchen. Knowledge of and ability to prepare stocks, soups and mother sauces. These skills and abilities are typically acquired through one year of progressive cooking experience, with a minimum of one year experience in a dinner house.

Job Responsibility : 

– Assist all stations and respective lines as necessary. – Ensure that items are fully stocked and equipment is in good working condition. – Ensure the proper storing of any left over foods. – Ensure the proper closing down of work stations. – Communicate effectively with “Front of the House” staff.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
GIFT SHOP CASHIER
English Level: Advance
$12

The incumbent in this position is responsible for greeting customers, conducting cash register transactions, gift wrapping, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.

Job Responsibility : 

– Facilitate retail sales including customer assistance and follow up. – Operate cash register and handles money. – Clean and maintain the appearance of all merchandise and customer areas. – Respond to customer inquires and their requests. – Follow established procedures regarding gift wrapping and merchandising.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
HOST PERSON
English Level: Intermediate
$10
+ tips

The incumbent in this position is responsible for greeting guests, arranging for prompt seating, and for ensuring guests feel welcome and comfortable.

Job Responsibility : 

– Provide information on all aspects of the Hard Rock Hotel and Casino Lake Tahoe services and facilities for guests. – Greet guests and arranges for seating; monitors room atmosphere. – Quote accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. – Answer phones according to established procedures. – Communicate with co-workers and supervisor to ensure quality service.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

 

Read more
UTILITY CLEANER
English Level: Intermediate
$12

Utility Cleaners play an essential role in support for the property. The utility cleaner may work across various departments (kitchen, food and beverage, laundry, EVS) to support cleaning needs. The position is responsible for the maintenance and cleanliness of dishes, serve ware, and equipment. In addition, the individual may perform other serviceable duties as assigned by management.

Job Responsibility : 

– Dishwashing, mopping, sweeping and other daily cleaning functions. – Ensure guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized – Maintains dishwashing station and related areas cleaned – Ensures equipment is clean and in working condition; reports any issues to management – Performs other light maintenance and custodial tasks – Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more
POOL ATTENDANT
English Level: Intermediate
$12

The incumbent in this position is responsible for assisting guests in the proper use of the pool facilities and equipment.

Job Responsibility : 

– Greet guests and offers assistance and/or instruction in the use of the pool Facilities. – Oversee pool area and issues towels and equipment to guests. – Assist Cocktail Servers in stocking and maintaining the cabanas. – Maintain pool facilities in a clean and attractive condition. – Maintain protection with sunscreen to prevent exposure from the elements Report any safety hazards to supervisor. – Pick-up and return towels to Laundry in timely manner. – Keep day beds/ cabanas / and lounge chairs organized and clean throughout the shift.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Read more