Job Responsibility : 

– Responsible for the proper cleaning and sanitizing of all steel tableware, cooking utensils, pots and pans – Operate dishwash and glasswash machines properly – Properly set up pot sink with sanitizing/cleaning agents – Identify all dishes, glasses and flatware – Properly transport and store dishes, glasses and flatware – Assist in kitchen sanitation including trash removal, keep work area floors clean, dry and safe – Assist in kitchen operation as requested

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

The Bus Person sets up and removes all table wares, and assists the Food Servers as

Job Responsibility : 

– Keep side stations stocked. – Assist Food Servers as necessary. Help control waste and breakage by handling service ware with caution; loading and unloading bus tubs with care; avoiding discarding reusable items. – Assists in keeping restaurant neat and clean. – Wipes down chairs, tables, child seats, and picks up floors around each table bussed. – Observes good sanitation and safety procedures. – Maintains a professional attitude following the Thoughtful Service model – Other duties as assigned.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

EXPERIENCE:

Candidates with previous GRA experience are preferred.

EDUCATION:

High School Diploma or GED preferred

SKILLS:

Good communication skills. Full knowledge and understanding of company and department rules, regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Good cleaning skills. Ability to perform basic math. Skill in establishing and maintaining effective working relationships with staff.

CERTIFICATE/LICENSE:

N/A

MAJOR JOB DUTIES:  Duties include, but are not limited to the following:

• Must provide courteous friendly guest service to all guests.
• Clean and service a minimum of 16 rooms per day as assigned and instructed.
• Deep clean rooms on a daily basis.
• Clean and maintain balconies.
• Assist in picking up extra rooms when requested.
• Complete and return keys and report to supervisor.
• Maintain cart in a neat orderly manner at all times.
• Notify the manager concerning the need for any repairs.
• Perform related duties as requested.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures, and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guests’ wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Checks out equipment and cleaning supplies necessary to complete assigned tasks. Follows outlined procedures for all housecleaning duties. Reports repairs needed in the work area to Supervisor. Signs in key and turns in reports to Supervisor at end of shift.

EDUCATION/SKILLS/EXPERIENCE:

Open. Capable of performing heavy work. Ability to read, write and speak English. Physically strong. Open-minded and willing to learn. Must be able to make decisions and work well with others.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.