Job Responsibility :

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility :

– Maintain order on Bally’s Lake Tahoe property at all times.

– Assist sick or injured patrons and employees.

– Attend all safety/first aid training classes.

– Report unsafe or hazardous conditions.

– Assist patrons and employees on directions and proper procedures.

– Check identification of all persons that appear to be under 21 years of age.

– Compose accident/incident reports and witness statements when necessary.

– Perform procedures for departments as needed.

The information is based on 2024 content. The information is subject to be changed without prior notice.

DUTIES AND RESPONSIBILITIES:

1. Cleans rugs, carpets and upholstered furniture using a vacuum cleaner,
broom and carpet shampoo machine.
2. Cleans rooms, hallways and restrooms.
3. Washes walls and ceiling, moves furniture and turn mattress.
4. Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
5. Dusts and polishes metalwork.
6. Collects soiled linen for laundering from housekeeping carts.
7. Assists in keeping the lobby area clean, neat and free of debris and
trash as needed.
8. Receives linen supplies from laundry and stocks linen closets on guest
floors in a neat organized manner.
9. Maintains housekeeping carts and stocks supplies.
10. Strips soiled linen from beds when asked to help housekeepers.
11. Removes trash collected by room attendants.
12. Walks all assigned floors at beginning, throughout the day and end of
shift to collect trash, soiled linen and other items as assigned by
management.
13. Transports clean linen to the housekeeping storage rooms on the floors
and refills the par stock of linen on each floor
14. Refills the par stock of guest amenities and supplies on each
housekeeping storage area.
15. Helps the room attendants with heavy lifting and special cleaning
projects as directed.
16. Cleans all public areas in the prescribed manner while following
department standard operating procedures.
17. Removes soiled linen and trash from the pool side and other service
areas and takes to appropriate locations in the prescribed manner.
18. Assists housekeeping with placing bed boards, roll-ways beds, extra
bed etc. in appropriate fashion per standard operating procedures.
19. Reports missing / found articles, damage or merchandise problems to
the housekeeping supervisor and managers.
20. Responds at all times in a friendly, helpful manner to guests and other
colleagues.
21. Handles any tasks assigned by the supervisors as and when needed

The information is based on 2024 content. The information is subject to be changed without prior notice.

Position Summary:

Primary Duties and Responsibilities: includes but not limited to:

• Follows all written and established recipes and prepares food according to established standards
• Maintains a clean and sanitary work areaThe information is based on 2024 content. The information is subject to be changed without prior notice.

RESPONSIBILITIES:

• Maintains knowledge of all casino games.
• Knows how the games are played and be able to explain them to customers.
• Cashes out tickets for guests at machines.
• Makes change for guests at machines.
• Performs player’s club duties when assigned.
• Promotes a fun and entertaining environment for our guests.
• Keeps area neat and picked up.
• Maintains P&P as well as MICs at all times.
• Performs other job-related duties as assigned.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility :

Assisting our purchasing department with inventory management and distribution of product to our many guest service centers.

Heavy lifting and working outside is required.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility :

Wash dishes, clean restrooms, clean kitchen floors, stock utensils & dishes. Lifting required.

The information is based on 2024 content. The information is subject to be changed without prior notice.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines.

2. Ensures business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes.

3. Provide guests with menus, inform guests of restaurant specials, and feature items.

4. Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service.

5. Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.

6. Keeps cash register and host area stocked with necessary equipment, forms, and supplies.

7. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.

8. Maintains regular attendance for scheduled work.

9. Answer phone calls and take to-go orders.

10. Must follow the Thoughtful Service Model at all times.

11. Perform other duties as assigned.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

– Creates beverages for guests according to established recipes and procedures and individualized requests. Process all orders in a timely and efficient manner.

– Delivers Legendary Service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Responds to customer needs and says thank you to every customer.

– Assist customers in the selection and purchase of specialty coffee beverages.

– Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment.

– Adhere to all state, county, and federal regulations, and the Company’s internal controls, policies & procedures.

– Maintain cleanliness and organization in all assigned service areas, seating, and storage areas. – Maintain stock on service items and replenish as required.

– Must be knowledgeable of all the offerings at the Cafe and be able to educate guests on the products and services.

– Must follow the Thoughtful Service model at all times.

– Other related duties as assigned by management.

The information is based on 2024 content. The information is subject to be changed without prior notice.

JOB SUMMARY:
The Retail Sales Clerk provides excellent customer service and actively promotes the selling of
merchandise, operates a cash register and handles all payment transactions for purchase. The Retail
Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

• Manage and maintain conference room availability and A/V support.
• Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
• Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
• Ensure accuracy of banquets and meetings by following BEO’s and group resumes.
• Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
• Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.
• Serve wine, and bottle or draft beer.
• Serve wine and cocktails to guest.
• Ensure and maintain both interior and exterior property safety are kept above HOA standards.
• Prepare data input for PowerPoint slide shows for conference rooms and office space scheduling for employees and guest.
• Work to the expectations of Forbes and AAA, as well as guests and fellow workers around the hotel.
• Serve as the primary tenancy contact for enforcement of all HOA policies and lease provisions and tenant relate concerns.
• Provide pet care services including potty breaks, walks, feeding and watering, administering medications, and play time.
• Recommend NYC attractions to visitors, assist with city tours and Broadway shows, and direct tourists around the city.
• Insure smooth operation of VIP room, monitor food and beverage service, and assist in general operations of the lounge.

The information is based on 2024 content. The information is subject to be changed without prior notice.

JOB SUMMARY:

Banquet Set-Up personnel are responsible for arranging meeting rooms in the Convention Center to accommodate scheduled convention groups.

Included in this task is the set-up and dismantling of dance floors, tables, chairs, platforms and displays as specified by the Banquet Manager or the
Sales prospectus.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

1. Maintain and replenish all beverages, ice, supplies, and condiments at service areas and bars. Assist with inventory control by alerting bartender when supplies are low.

2. Assist bartenders/servers in the setting up, cleaning and maintaining of all bars and food and beverage service areas.

3. Thoroughly cleans and restocks all stations, bars, and storerooms at closing shift.

4. Responsible for assuring the highest quality guest experience by following the Thoughtful Service Model at all times.

5. Work effectively with other employees, vendors, and guests to provide quality, efficient service.

6. Adhere to all state, county, and federal regulations, and the Company’s internal controls, policies & procedures.

7. Perform other duties as assigned by management

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility :

• Serves customers at assigned station quickly, courteously and efficiently to ensure department guarantee is satisfied.
•  Assists customers in ordering from the menu and records ordered items on check according to established procedures.
• Obtains food and beverage from prescribed locations and serves customers according to established procedures.
•  Observes guests to fulfill and additional requests and to note when meal is finished.
• Processes checks through the POS system and presents check to guest for payment on conclusion of dining experience.
• Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
• Assists bus persons in a cooperative manner to ensure efficient service to guests.
•   Completes assigned side work as directed.
•  Familiarizes self with all items on both printed and daily menus.
•  Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
•   Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
•   Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
•   Delivers alcoholic beverages promptly from assigned bar to table.The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

1. Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures

2. Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision.

3. Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.

4. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk’s daily operation.

5. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.

6. Able to articulate amenities menu and process guests’ orders and make reservations on behalf of the guest

7. Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner.

8. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.

9. Brings any problems to the attention of the manager or supervisor on duty.

10. Performs related duties as assigned.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

Responsible for cleaning and servicing an assigned number of rooms per day. Signs out floor key and reports to assigned section.

Strictly adheres to key control policies. Loads cart following standard procedures and reports linen and supplies used. Cleans guest rooms following housekeeping procedures. Accountable to Housekeeping Office regarding guests’ room status.

Deals with guests in a friendly manner, providing service and information when possible; contacts supervisor when unable to fully handle guests’ needs to ensure proper handling. Reports any discrepancies in room status to Supervisor. Reports repairs needed in work area to Supervisor.

Signs in key and turns in reports to Supervisor at end of shift. Completes special assignments for the Supervisor Housekeeping as requested.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

– Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner.

– Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. – Adhere to all state, county, and federal regulations, and the Company’s internal controls, policies & procedures.

– Maintain cleanliness and organization in all assigned service areas and storage areas.

– Maintain stock on all beverage and bar service items and replenish as required.

– Must have ability to pour a high volume of drinks.

– Must be knowledgeable about beers, liquors and beer/liquor trends and be able to relate that knowledge to the consumer.

– Must follow the Thoughtful Service model at all times.

– Other related duties as assigned by management.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

– Keep side stations stocked.

– Assist Food Servers as necessary. Help control waste and breakage by handling service ware with caution; loading and unloading bus tubs with care; avoiding discarding reusable items.

– Assists in keeping restaurant neat and clean.

– Wipes down chairs, tables, child seats, and picks up floors around each table bussed.

– Observes good sanitation and safety procedures.

– Maintains a professional attitude following the Thoughtful Service model – Other duties as assigned.

The information is based on 2024 content. The information is subject to be changed without prior notice.

Job Responsibility : 

– Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines.

– Ensures business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes.

– Provide guests with menus, inform guests of restaurant specials, and feature items.

– Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service.

– Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. – Keeps cash register and host area stocked with necessary equipment, forms, and supplies.

– Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.

– Maintains regular attendance for scheduled work.

– Answer phone calls and take to-go orders.

– Must follow the Thoughtful Service Model at all times.

– Perform other duties as assigned.

The information is based on 2024 content. The information is subject to be changed without prior notice.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Issues locker and locker
• Collects soiled linens and delivers them to the laundry room on a daily basis. Picks up clean linens on a daily
• Maintains stock items for the health
• Demonstrates operation and explains the purpose of the exercise
• Processes memberships and inputs into computer
• Answers phone calls and schedules spa service
• Collects fees and processes transactions for use of facilities, services, and retail
• Follows the Thoughtful Service Model at all
• Other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable about all Company policies and procedures, including fire and safety regulations. Regular attendance is required.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent. One to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Working knowledge of Microsoft Office products and Micros Inventory software.

REASONING ABILITY

Remembering Details, Using Arithmetic, Reading, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Examining & Observing Details.

PHYSICAL DEMANDS

Standing, Walking, Reaching, Kneeling, Carrying, Hearing, Lifting 50lbs, Sitting, Bending/Stooping, Observing, Stretching, Pushing, Turning, Balancing.

WORK ENVIRONMENT

Inside, Noisy, Odors, Changing Temperatures, Dirty, Gloves.

The information is based on 2024 content. The information is subject to be changed without prior notice.