-Reports to the Front Desk Manager. -Assuring friendly, courteous and accurate check-in and check-out of room guests. -Answering the phone professionally, courteously, and responding to questions with accurate and current information. -Directing all incoming calls swiftly and correctly. -Competent knowledge of the property, local attractions and current activities. -Promote friendly, courteous, superior customer service. -Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information -Will be responsible for handling a high volume of cash, credit and sales transactions -Keep front desk area and own station neat, tidy, and clean -Monitor guest safety and service issues to provide the safest and most customer-oriented environment -Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner -Other duties as assigned