The Front Desk Agent makes and confirms reservations, greets, registers and assigns rooms to guests through the use of the

computer, issues room keys, answer guests’ questions, establishes forms of payment and verifies guests’ credit, keeps records of

room availability and guests’ accounts, posts charges for rooms, food, liquor or telephone calls, reviews account and charges with

guests during the check-out process, computes bills, collects payments, cash handling and making change for guests, answers

telephone calls, transmits and receives messages, and contacts housekeeping or maintenance staff when guests report problems.All other duties as required.

Employees must be capable of performing the following tasks:

– Strong English skills (written and oral), including written communication, over the phone, and in person.

– Detailed oriented in a fast paced and busy environment.

– Stand for the duration of shifts (at least eight hours).

– Lift/pull/carry up to 30 pounds and push up to 150 pounds.

– Efficiently and accurately handle American currency.

– Efficiently and accurately utilize the computer and telephone.

– Work quickly, in a group and independently.