• Under the supervision of the Front Office Shift Manager, the incumbent provides courteous front desk services to guests.
• High School diploma as well as prior high-volume customer service experience or an equivalent combination of education and experience.
• Must possess a high degree of interpersonal and customer relation skills necessary to ensure total guest satisfaction.
• Must possess basic math skills necessary to accurately calculate and process guest payments; required to pass a basic math test.
• Position requires ability to stand and walk 100% of the time.
• Extensive periods of data entry are required. Provides 5-Star service and adheres to department service guidelines for all guests.
• Must have the abilities to lift up to 50lbs.

The information is based on 2023 content. The information is subject to be changed without prior notice.