OCEAN HOUSE HOTEL AT BASS ROCKS
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Type of job
Hotel / Resort
City
Gloucester , Massachusetts
Address
107 Atlantic Rd Gloucester , Massachusetts , 01930
Website
Transportation
Housing Rate
$150 WEEKLY
* The information is based on 2023-2024 content. The information is subject to be changed without prior notice. *
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Position
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Job Description
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HOUSEKEEPER
English Level: Intermediate
$20

Housekeepers thoroughly clean all guest rooms, hallways, lobbies, restrooms, elevators, stairways, function space, pool area, spa,
COMPENSATION
recreational areas and other public areas which may consist of but is not limited to the following: replacing linen and terry, replenishing
guest amenities, emptying wastebaskets, dusting, mopping and vacuuming, cleaning windows, washing and folding laundry, replacing
guest supplies, and keeping storage areas and carts stocked and organized. May be asked to assist with the planning and execution of
recreational related activities.
Housekeepers work in four different positions. Employees do not choose what position they are working within housekeeping. It will be
based on business and staffing needs. Employees must be flexible to work in any one of these positions:
Laundry Attendant
Room Attendant
Housekeeping Attendant
Houseperson

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FRONT DESK
English Level: Advance
$20

The Front Desk Agent makes and confirms reservations, greets, registers and assigns rooms to guests through the use of the computer,
COMPENSATION
JOB REQUIREMENTS
issues room keys, answer guests’ questions, establishes forms of payment and verifies guests’ credit, keeps records of room availability
and guests’ accounts, posts charges for rooms, food, liquor or telephone calls, reviews account and charges with guests during the checkout
process, computes bills, collects payments, cash handling and making change for guests, answers telephone calls, transmits and
receives messages, and contacts housekeeping or maintenance staff when guests report problems. All other duties as required.
Employees must be capable of performing the following tasks:
– Strong English skills (written and oral), including written communication, over the phone, and in person.
– Detailed oriented in a fast paced and busy environment.
– Stand for the duration of shifts (at least eight hours).
– Lift/pull/carry up to 30 pounds and push up to 150 pounds.
– Efficiently and accurately handle American currency.
– Efficiently and accurately utilize the computer and telephone.
– Work quickly, in a group and independently.

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