HARRAH’S RESORT SOUTHERN CALIFORNIA
Summer
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Type of job
Casino Hotel
City
Valley Center, California (CA)
Address
777 Harrah's Rincon Way, Funner, CA 92082
Website
Transportation
Housing Rate
$300 Monthly Per Student
* The information is based on 2021-2022 content. The information is subject to be changed without prior notice. *
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Position
ค่าแรงต่อ ชม.
Hourly Wage
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Job Description
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POOL ATTENDANT
English Level: Intermediate
$17

Responsible for the cleanliness and maintenance of the pool area.

Job Responsibility : 

– Maintains a neat and clean work area, but not limited to, arranging pool furniture, picking up used towels and cleaning the pool. – Cleans general Health Club areas and refills supplies (towels, soaps, etc.) in order to provide convenient and courteous service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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GUEST ROOM ATTENDANT
English Level: Intermediate
$17

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Job Responsibility : 

Responsible for cleaning and servicing an assigned number of rooms per day. Signs out floor key and reports to assigned section. Strictly adheres to key control policies. Loads cart following standard procedures and reports linen and supplies used. Cleans guest rooms following housekeeping procedures. Accountable to Housekeeping Office regarding guests’ room status. Deals with guests in a friendly manner, providing service and information when possible; contacts supervisor when unable to fully handle guests’ needs to ensure proper handling. Reports any discrepancies in room status to Supervisor. Reports repairs needed in work area to Supervisor. Signs in key and turns in reports to Supervisor at end of shift. Completes special assignments for the Supervisor Housekeeping as requested.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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CLEANER EVS SPECIALIST
English Level: Basic
$14

Cleans and maintains all public areas in a manner which reflects the high standard of excellence of the Harrah’s Resort & Casino.

Job Responsibility : 

– Maintain assigned areas – Able to provide information and directions to inquiring guests – Complete all tasks as assigned by supervisor – Clean and sweep paper and debris off the floor – Clean and maintain slot machines and stands – Clean walls, stalls, shelving, telephones, brass rails, doors, glass, mirrors and any surface needing cleaning attention – Clean and maintain cleanliness of restrooms – Clean and refresh ashtrays and ash urns – Restock with supplies (paper products) and chemicals work area (as needed) – Performs proper and trained cleaning procedures when blood borne pathogens are involved – Clean and maintain areas as assigned by Supervisor or Manager – Vacuum as assigned – Remove trash as assigned – Remove or transport items from one area to another as assigned – Mopping floors – Must able to operate vacuum cleaners or floor cleaning equipment (mop, broom etc.) – Meets the attendance guidelines and adheres to departmental and company policies

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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BAR BACK
English Level: Intermediate
$9
+ tips

Provides excellent service to all guests who approach the bar. Keeps the bar area cleaned and stocked at all times. Assists the Bartender with various duties.

Job Responsibility : 

– Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. – Acknowledges, greets and converses in English with customers who approach the bar. – Prepares and pours all types of drinks for customers and cocktail servers upon request. – Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. – Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. – Converts cash to coin for any customers playing the slot machines in the bar area. – Calls a designated slot employee when needed by a guest or bartender. -Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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BEVERAGE SERVER
English Level: Intermediate
$9
+ tips

Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.

Job Responsibility : 

– Player Satisfaction – Guest Relationship/Service: – Provides personalized service and uses guest name. – Resolves service problems according to Service Recovery guidelines. – Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. – Actively promotes casino events and programs. – Works closely with Total Rewards to promote new card sign ups and relay benefits. – Provides fast, friendly, professional beverage service to casino guests. – Supplements tray with extra product to provide immediate or interim guest satisfaction. – Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. – Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. – Order and Money Handling: – Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. – Handles money according to departmental procedure. – Maintains a general knowledge of alcohol by brand and cocktails by ingredients. – Teamwork: Works well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. – Work Habits: Maintains clean and stocked workstation; clears empty glasses from work station/area. – Services guests according to the company standard sequence of service.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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BUS PERSON
English Level: Intermediate
$9

Provides fast, friendly and efficient service to every customer, every time while cleaning and setting up restaurant tables.

Job Responsibility : 

– Supplies the dining room and individual guest tables with clean china, silver, glassware, utensils, condiments, and paper supplies as needed. – Removes dirty dishes, soiled linen, glassware and silver from table and counter tops, then carries items back to the dishwashing area. – Refills water glasses and coffee cups as required. – May also assist Food Server in carrying order to the tables. – Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room. – Resets table and perform other related duties as requested by the Food Server. – Makes coffee when necessary. – Acts as a role model to other employees and always presents self as a credit to Harrah’s and encourages others to do the same. – Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

 

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CASHIER HOST
English Level: Intermediate
$17

Processes cash/comp/coupon/credit card transactions for Cafe guests.

Job Responsibility : 

– Employee will provide quick and friendly service to all customers. – Greets customers and processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer. – Cleans register and buffet areas, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station. – Handles and solves any concerns and questions customers may have. – Performs all side work and stocking of supplies at assigned station. – Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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FOOD RUNNER
English Level: Intermediate
$15

Carries and presents food items to the cafe to maintain proper levels of product at all times. Maintains cleanliness and presentation of Cafe lines. Assure our guests a quality product on a consistent basis and in a timely manner.

Job Responsibility : 

– Carries food from kitchen to cafe line and places it for service. – Responsible for the food presentation and eye appeal of all food for Cafe line. – Strong sense of product identification. – Maintains presentation and cleanliness of Cafe line throughout shift. – Must be aware of waste and cost control. – Must have a sense of urgency to solve customers promptly. – Must maintain standards for grooming and sanitation at all times. – Must report any safety hazards to a supervisor. – Must maintain a helpful and courteous relationship with all guests and co-workers. – Acts as a role model to other employees and always present oneself as a credit to Harrah’s and encourage others to do the same. – Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. – Other duties as assigned.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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CASHIER BARISTA
English Level: Intermediate
$16

Prepares and serves cold and hot beverages, light snacks, pastries and cookies to players in the casino area. Works from a mobile food cart and must be able to provide excellent player service during their shift.

Job Responsibility :

– Acknowledges greets and converses in English with customers who approach. – Prepares snacks and beverages that customer’s order. – Processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer. – Keeps counters, equipment and cart areas clean and well stocked. – Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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HOUSEKEEPING / HOUSE PERSON
English Level: Intermediate
$17

Maintains the cleanliness of the guestroom floors and storage closets as needed.

Job Responsibility :

– Familiar with proper use of cleaning chemicals and equipment including carpet/floor care. – To maintain the cleanliness of the guest room floors and storage closets as needed. – Picks up linen and garbage from housekeeping carts throughout the day. – Performs special projects assigned by supervisors. – Follow safety and security procedures. – Must be able to stand for 8 hours at a time.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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SECURITY OFFICER
English Level: Intermediate
$14

To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to insure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.

Job Responsibility :

– Responsible for the safety and wellbeing of guests and fellow employees – Complies with “EGE” and “Own It” programs – Patrols all sections of the property to identify safety hazards and breaks in security – Provides assistance to civil and law enforcement authorities including testimony in court and other administrative hearings – Assists guests with all lost and found – Enforces all company policies and procedures – Complies with policies regarding attendance guidelines, all regulatory guidelines, departmental policies and procedures, and company policies – Assists injured guests and applies first aid as necessary until professional help arrives • Checks identification of guests to ensure that only those 21 years of age and older are in the gaming areas, bars, and venues – Escort employees with assets and sensitive keys – Monitors and observes the casino, parking lot, hotel, and garage for disturbances, crime, fire hazards, and undesirable persons and then reports these issues to a Security Supervisor. – Completes written reports as assigned – Carries chips and paperwork to and from the Table Games and Cashier areas – Observes and verifies slot drop transactions

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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STEWARD
English Level: Basic
$14

Cleans and sanitizes all dishes and silverware to be used by guests of the casino. Cleans and sanitizes kitchen equipment.

Job Responsibility :

– Replenishes assigned station with hot and cold foods by transporting prepared food from the kitchen in a timely manner. – Replenishes all non food items as needed. – Clean and stock supplies, such as, plates, silverware, pots, pans, and other utensils. – Lifts bus tubs to bus carts and pushes carts to the Kitchen. – Cleans food serving areas, including counters, utensils and food trays. – Must be able to maintain the proper level of sanitation in accordance with health dept. and Stewarding standards in all kitchen outlets. – Cleans and sanitizes all china and flatware. – Must be able to clean and sanitize all kitchen equipment in a safe manner. – Stocks supplies (plates, silverware, pots, pans, and other utensils). – Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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WAITPERSON
English Level: Basic
$14

Responsible for delivering and setting up food and beverage service in guestrooms and Café. He/she assists in the preparation of food service supplies. Reviews orders for proper presentation and completeness prior to delivery and service.

Job Responsibility :

– Ensures that all food items requested and necessary supplies are obtained and delivered in a timely manner. – Coordinates the delivery schedules of amenities, and food and beverage orders to best accommodate the guests. – Provides direction and support to bus persons. – Facilitates the immediate accommodations of guest requests. – Follows all applicable safety precautions applicable to food service areas. – Treats guest with courtesy and respect. – Is at all times appropriately groomed and wears the uniform provided. – Ensures that all items are presented in accordance with department guidelines. – Clocks guest check out and in. – Closes guest checks upon delivery. – Serve beverages to guests upon delivery. – Performs side work to include, but not limited to filling sugar bowls, salt/pepper shakers, folding napkins and general organization of storage areas. – Complete service preparation functions as required. – Obtain food and beverage orders from any of the hotel outlets as requested by the guest. – Know the location off all rooms, suites and meeting rooms, as well as the best route for deliveries. – Pickup dirty dishes from the guest’s room. – Maintain a clean work environment. – Provide information on all outlet menus and their hours of operation. – Be familiar with upcoming events and related hospitality functions, bars and deliveries. – Works at a fast pace in a diverse environment. – Other duties as assigned by supervisor. – Understand room service standards. – Assist with special events as needed.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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QUICK SERVICE ATTENDANT
English Level: Intermediate
$15 - $17

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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DIVE POOL ATTENDANT
English Level: Advance
$17

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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‘RITAS CANTINA HOST
English Level: Advance
$17

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

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