Job Responsibility : 

– Assist all stations and respective lines as necessary. – Ensure that items are fully stocked and equipment is in good working condition. – Ensure the proper storing of any left over foods. – Ensure the proper closing down of work stations. – Communicate effectively with “Front of the House” staff.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.

Principle Responsibilities and Duties
– Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T.Track Values Statement.
– Responsible for clearing table of used dishes and utensils, plus resetting tables correctly.
– Responsible for restocking silverware, glasses, and napkins.
– Responsible for refilling ice bins in wait stations.
– Responsible for cleaning of the coffee pots, Pepsi spouts and the hot chocolate machine.
– Responsible for helping to roll silverware in the dog house.
– Responsible for thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
– Adhere to all appearance and uniform standards.
– Maintain an open line of communication with Management.
– Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
– Ability to accept performance feedback in a professional manner.
– Regular attendance to all scheduled shifts is considered an essential function of the job.
– Arriving on-time for all scheduled shifts is considered an essential function of the job.
– Other duties as assigned.

Job Responsibility : 

– Recognize guests immediately with a friendly greeting. – Ensure guest satisfaction through responsiveness to guest needs. – Maintain a well groomed neat and clean appearance, carrying out duties with attention to sanitation safety. – Perform side work duties on daily basis and other duties as assigned.

The information is based on 2020-2021 content. The information is subject to be changed without prior notice.

Job Responsibility : 

-Must adhere to the Mashantucket Pequot Tribe’s Policies and Procedures. -Greets and seats guests according to station charts and rotation guidelines; marks comp coupons with seating time and table number. -Receives complimentary reservations, answers in-person and telephone inquiries and reports any compliments, complaints or problems to the manager on duty. -Assists in table setting and general dining room maintenance during peak periods. -Maintains record on established turn sheets. -Completes all established duties in a timely, professional fashion. -Demonstrates and presents a personable, friendly, courteous, polite customer service attitude and a well-groomed appearance. Knows and adheres to food and beverage policies and procedures. -Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. -Participates as a panel member on MPGE’s Board of Review as needed. -Performs all other related and compatible duties as assigned.

The information is based on 2021-2022 content. The information is subject to be changed without prior notice.