Guests come to Busch Gardens to experience our World Class Rides and Attractions. Each ride location is unique in its own manner and
provides for an opportunity to work hands on with our guests.
Basic Requirements:
•Team Members are trained & tested to operate rides (vary from Kiddie Rides, Family Rides, Roller Coasters & Water Rides
•Assist guests on & off rides, give rider instructions, monitor rides during cycle
•Maintain location cleanliness standards
•Rotate positions between different ride locations or at one specific ride location
•Team Members may be cross-trained at other Ride Locations
•Park/Rides Attendants may be working at a roller coaster, moving ride, or children’s ride area.
•Constantly monitor and regulate the behavior of patrons and co-workers in the ride area to prevent unsafe activities and accidents.
•Warn patrons of safety hazards and enforce rules and regulations in a positive and courteous manner.
•Assist guests in an out of rides which may include lifting children into seats and buckling seat belts and/or safety harnesses.
•Operate ride controls, buttons, and switches which may be mechanical, computerized or a combination of both.
•Effectively respond to emergency situations.
•Prepare ride area for opening and closing each day which may include test runs of the ride.
•Keep all ride areas clean including: seats, cars/trains, ride platform, and guest line area. This may include sweeping, scrubbing, mopping,
dusting, polishing, power washing, vacuuming, waxing, and picking up trash.
•Control entry to ride areas by monitoring pass/ticket usage.
•Demonstrate a high level of customer service. Respond to and take appropriate action to resolve concerns and complaints of guests.
•Keep supervisor/manager informed of situations relating to facility operation, patron complaints or concerns, accidents, emergency
situations, damages, and potential safety hazards.
•Attend departmental and team meetings as well as participate in all additional training courses.
•Perform all duties in a safe manner.
•Employees may be asked to move to different locations or job assignments within the property, as needed. Other duties may be assigned.

•Provide exemplary Service and ensure Culinary Standards of Service are met
•Perform general food prep work including preparing produce, desserts, entrees, snacks and basic menu items
•Follow SEA menu guidelines to specifications and serving procedures
•Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation
•Maintain food quality and sanitation standards to prevent cross- contamination
•Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
•Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies.
•Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation
standards
•Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as
assigned in both the guest dining areas, kitchen and back areas
•Consistently demonstrate courteous and professional behavior in all work aspects with team members and guests
•Maintain a professional appearance that meets grooming and food safety standards
•May be asked to work Food & Wine Festival as primary position from roughly May 15 – June 28